Because Amazon knows what a hassle it can be to find a trusting Goat Grazer, the company has launched its Home Services store to help with everyday (and some unusual) house chores. The store offers “more than 2 MM unique service offers across over 700 professional services” ranging from standard fare like HDTV mounting services to the off-centered like cattle services and aerial yoga. Amazon wants to sell you everything and then install, fix, and maintain it for you.
Amazon Home Services soft launched last year, but today is its official unveiling. Piggybacking off the purpose of Angie’s List, Amazon Home Services is meant to help you find trusting experts to help around the house. These pros are handpicked by Amazon and will come along with verified reviews, “so customers know they are hearing from real customers.” At launch, these services are available across the US with a higher concentration near major cities.
Anyone who buys a service from Amazon’s new store worth $99 or more will lock in a free $20 gift card, which translates into a savings of up to 20%. This is a perfect opportunity to have Amazon take care of some of your spring chores like assembling a new grill, installing a swing set, putting together patio furniture, or pressure washing your house/deck.
At launch, the Amazon Home Services store includes more than 2 MM unique service offers across over 700 professional services
Customers can now buy professional services with the same ease as products, and the services will be backed by Amazon’s Happiness Guarantee
Amazon brings 20 years of product marketplace experience with on-demand professional services
SEATTLE–(BUSINESS WIRE)–Mar. 30, 2015– Amazon (NASDAQ:AMZN) announced today the launch of Amazon Home Services (www.amazon.com/services), a new marketplace for on-demand professional services. In less than 60 seconds, customers can now browse, purchase and schedule hundreds of professional services from wall mounting a new TV to installing a new garbage disposal to house cleaning, directly on Amazon.com. Amazon Home Services features handpicked pros offering upfront pricing on pre-packaged services with helpful reviews from customers that have made verified purchases. Amazon’s Happiness Guarantee backs all service purchases, so customers know the job will get done right. With this expansion beyond physical and digital goods, Amazon is now making purchasing professional services as easy as buying products. Amazon Home Services is now available across the country in major U.S. metropolitan areas including New York City, Los Angeles, San Francisco and Seattle.
Amazon Home Services provides customers:
- Handpicked Pros: Amazon curates an invite-only marketplace for professional service providers. Invited pros are background checked, required to maintain insurance, and expected to maintain a high performance standard.
- Happiness Guarantee: Amazon doesn’t just refer customers to providers, but stays with them every step of the way. All services purchased are guaranteed. If customers are not satisfied at the end of the service, Amazon will work with customers and the pro to ensure the job gets done right or provide a refund.
- Upfront Pricing: Service pros compete for a customer’s business based on price, quality and availability. If customers find a lower price for the same service and pro, we will match it. Customers can add pre-packaged services right to their cart with just a few clicks on Amazon and are only charged when the service is completed.
- Verified Reviews: All Amazon Home Services reviews are from verified purchases, so customers know they are hearing from real customers. No special sign up or subscription is required to read reviews and ratings.
To find the Amazon Home Services store from the Amazon.com homepage, customers can click on the “Amazon Home Services” link in the “Shop by Department” navigation or type terms including ‘home services’ or ‘local services’ into the search bar. In the new store, customers can purchase professional services within Home Improvement, Computer & Electronics, Lawn & Garden, Lessons, Automotive and many more categories.
Amazon.com opened on the World Wide Web in July 1995. The company is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire phone, Fire tablets, and Fire TV are some of the products and services pioneered by Amazon.
*Amazon.com Gift Cards (“GCs”) may be used only to purchase eligible goods on Amazon.com or certain of its affiliated websites. GCs cannot be redeemed for purchases of gift cards. Except as required by law, GCs cannot be reloaded, resold, transferred for value, redeemed for cash, or applied to any other account. For complete GC terms and conditions, see www.amazon.com/gc-legal. GCs never expire and no fees apply. This GC promotional offer is valid for a limited time only, beginning at 12:00:01 a.m. (PT) on March 30, 2015 and ending at 11:59:59 p.m. (PT) on April 13, 2015. Amazon reserves the right to modify or cancel the offer at any time. The offer applies to any Amazon Home Services service that is valued at $99.00 or greater, and is purchased during the promotion window. GCs will be sent to the email address registered to the Amazon customer account used to purchase the service, after the service has been completed and payment has been processed. Offer is non-transferable and may not be resold. Offer may not be combined with other offers. Void where prohibited. If you violate any of these terms, the offer will be invalid.
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